Support services in the Bath and North East Somerset area that offer advice and support on a wide range of topics, including ageing well, staying independent, and managing health conditions.
Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.
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Livewell Service Directory
A comprehensive online tool that provides informaiton for families, including parenting support, Ofsted-registered childcare and activities, support for adults with care or support needs, and families with a child or young person aged 0-25 with additional needs.
Age UK BaNES
Age UK offers a range of services for older people, as well as their families, friends, carers and professionals. Services include help with benefits, cost of living, preparing to stay in a hospital, and advice on choosing the right care home.
Phone: 01225 466135
Email: reception@ageukbanes.co.uk
Adult Social Care Team (BaNES)
Access, Advice and Information Team is your first point of contact for adult social care. They will help you get the support you need, including referrals, understanding your needs, advice and support, equipment, and connecting to wider support.
Phone: 01225 394570
Email: adultcare_dutyteam@bathnes.gov.uk
Carers Centre BaNES
Our services for unpaid carers include: a Freephone Support Line, one-to-one support plans, help with planning for emergencies, energy and financial advice, emotional support, free wellbeing activities for adults and young carers.
Phone: 0800 0388 885 (Mon - Fri, 9am - 1pm)
Email: support@banescarerscentre.org.uk
Community Wellbeing Hub
The Community Wellbeing Hub provides a single point of access for health and wellbeing support across Bath and North East Somerset. The CWH reduces the number of calls you need to make.
Phone: 0300 247 0050
Healthwatch BaNES
Healthwatch BANES are the independent champion for people who use health and social care services. There purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. They focus on ensuring that people’s worries and concerns about current services are addressed.
BANES Ageing Well Network
The Ageing Well Network consists of a range of representatives of voluntary organisations, charities, commissioned service providers, funders and community groups consisting of or providing services for older people. We hold regular meetings to bring together these key representatives to help shape the future of Ageing Well in BaNES.
Phone: 01225 466135
Email: reception@ageukbanes.co.uk
Alzheimer's Society
If you need support, as a carer or someone with dementia, the Alzheimer's Society are here to help and listen.
Forget-Me-Not Centre
The Forget Me Not Centre (FMNC) is for people who have progressive memory problems earlier than expected, and who want to make the most of their skills and abilities and keep leading a full and active life.
Phone: 01793 327880
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NHS Services
NHS Health A to Z
Healthy Living
Social care and support guide
Mental health advice and support
NHS Better Health
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Information and Advice
Find Services and Support
Age UK Advice Line / 0800 678 1602 (Lines are open 8am-7pm, 365 days a year)
Information guides and factsheets
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What to do if you fall - NHS
Identifying hazards at home - NHS Inform
Falls prevention advice and support - Age UK
Avoiding falls within your home - ROSPA
Facing up to falls - RoSPA (video)
RNIB - Vision and eye health
RNIB - Practical and emotional support
RNID - Information and support
RNID - Online Hearing Check
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Alzheimer’s Society
Dementia UK / 0800 888 6678
Royal Osteoporosis Society
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Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section
Start your online Self-Assessment
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Help and Contacts
Please note that the advice contained on this website is not intended to replace the advice of your GP or other health professional