Support services in the Bath and North East Somerset area to help you stay confident and independent at home, make your home safer and reduce your risk of falls.
Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.
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Adult Social Care Team (BaNES)
Access, Advice and Information Team is your first point of contact for adult social care. They will help you get the support you need, including referrals, understanding your needs, advice and support, equipment, and connecting to wider support.
Phone: 01225 394570
Email: adultcare_dutyteam@bathnes.gov.uk
Referrals can also be made via the referral portal for individuals and carers
Ageing Well MDT
A Multi-agency team supports people at home to address the common ‘frailty syndromes’ of falls, immobility, delirium, incontinence and side effects of medication.
Phone: 0300 247 0050
Avon Fire and Rescue Service
Avon Fire & Rescue Service (AF&RS) is responsible for providing protection, prevention, response and resilience services to the communities of Bath & North East Somerset, Bristol, North Somerset, and South Gloucestershire.
Phone: 0117 926 2061
Energy Support
The Community Wellbeing Hub has a team of Energy Advisers who can provide support to anyone needing advice on energy and debt, as well as staying warm and healthy at home.
Phone: 0300 247 0050
Home Adaptations
Contact a local Handyperson Service for support with minor adaptations, such as additional handrails.
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Home adaptations, care services and equipment - NHS
Identifying hazards at home - NHS Inform
Preventing falls in your home: a room-by-room guide - RoSPA
RoSPA - Fall prevention resources
Avoiding falls within your home - RoSPA
Preventing falls in your home: a guide to safety aids - RoSPA
Preventing falls checklist - RoSPA
Avoiding falls out and about - RoSPA
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Information and Advice
Find Services and Support
Age UK Advice Line / 0800 678 1602 (Lines are open 8am-7pm, 365 days a year)
Information guides and factsheets
Make your Home safer - Age UK
Home safety and security - Age UK
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RNIB - Vision and eye health
RNIB - Practical and emotional support
RNID - Information and support
RNID - Online Hearing Check
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Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section
Start your online Self-Assessment
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Help and Contacts
Choose which sections to include in your personalised Falls Guide.
You can download it as a PDF to print, save, or share with family, friends, or others.
Please note that the advice contained on this website is not intended to replace the advice of your GP or other health professional