Support services in the Wiltshire area to help you stay confident and independent at home, make your home safer and reduce your risk of falls.
Please find below useful links, relevant resources and contact information. All links open in a new window and may include links to websites, videos, and PDF files for downloading and printing.
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Wiltshire Adult Social Care Advice and Contact Team
Any adult living in Wiltshire or thinking about moving to the area, including family and friends, can come to us to find out how social care and other services could help. If you call us, you will initially talk to an information officer. Your enquiry may then be triaged by our Social Workers and Occupational Therapists, or the technology-enabled care team
Phone: 0300 456 0111
Dorset & Wiltshire Fire and Rescue Service (DWFRS)
Dorset and Wiltshire Fire and Rescue Service offers a range of support services, including free home fire safety checks, providing safety advice, installing smoke, carbon monoxide, and heat detectors where necessary, and helping you create an escape plan.
Phone: 0800 038 2323
Warm & Safe Wiltshire
We provide free and impartial advice and support that helps you keep your home warm and reduce your bills. We can help you with: financial assistance, energy-saving advice, signing up for the Priority Services Register, and more.
Phone: 0800 038 5722
Home Adaptations
Contact a local Handyperson Service for support with minor adaptations, such as additional handrails.
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Home adaptations, care services and equipment - NHS
Identifying hazards at home - NHS Inform
Preventing falls in your home: a room-by-room guide - RoSPA
RoSPA - Fall prevention resources
Avoiding falls within your home - RoSPA
Preventing falls in your home: a guide to safety aids - RoSPA
Preventing falls checklist - RoSPA
Avoiding falls out and about - RoSPA
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Information and Advice
Find Services and Support
Age UK Advice Line / 0800 678 1602 (Lines are open 8am-7pm, 365 days a year)
Information guides and factsheets
Make your Home safer - Age UK
Home safety and security - Age UK
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RNIB - Vision and eye health
RNIB - Practical and emotional support
RNID - Information and support
RNID - Online Hearing Check
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Visit our Information and Advice section
Visit our Staying Active section
Visit our Home Safety section
Visit our Help and Contacts section
Start your online Self-Assessment
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Help and Contacts
Choose which sections to include in your personalised Falls Guide.
You can download it as a PDF to print, save, or share with family, friends, or others.
Please note that the advice contained on this website is not intended to replace the advice of your GP or other health professional